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Access our market-leading remote repair service with Core Remote

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Our team of experts are at your service

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Core Remote + Cloud Link Pro for faster and fully-mobile remote repair solutions

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Remote diagnostics for coding, programming and ADAS calibration

The vehicles coming into your workshop today are carrying more electronic systems than ever before.

For bodyshops, crash repair centres and glass replacement networks in particular, that complexity has a direct impact on the repair process — windscreen replacements trigger ADAS recalibrations, bumper repairs involve radar sensors, and almost any new part now requires coding or programming before a vehicle is roadworthy.

Remote diagnostics is the solution: using a secure cloud connection, a specialist technician accesses the vehicle's systems directly from our technical centre, carrying out the required work in real time while the vehicle stays on your ramp.

Core Diagnostics Core Remote for remote diagnostics

Core Diagnostics - your remote diagnostics partner

Core Diagnostics is the UK's leading remote diagnostics provider, with a proven track record built on significant, ongoing investment in know-how, technology and service.

Our team of IMI-accredited, dealer-trained technicians include ADAS AOM 230-qualified experts, EV specialists, and auto locksmiths. They support more than 80 vehicle brands — including the latest EVs from popular brands such as BYD, JAECOO and OMODA.

Using OE tools and secure gateway access, they carry out programming, coding, ADAS calibrations and key programming, to the standard you'd expect from a main dealer.

Every job is handled in-house, with no waiting times or frustrating support queues.

To get started simply purchase our Core Remote from the online store – or choose our Core Remote + Cloud Link Pro bundle to take your remote diagnostics to the next level.

There's no ongoing subscription – our remote diagnostics service is on demand, so you only pay for support when you use us.

Remote ADAS calibration

For bodyshops, crash repair centres and glass replacement networks, ADAS calibration has become one of the most frequent — and most critical — requirements in the repair process. A displaced or incorrectly calibrated sensor doesn't just affect vehicle performance; it creates a liability.

Core Diagnostics gives you direct access to AOM 230-qualified ADAS specialists who can support both static and dynamic ADAS calibrations remotely, in real time.

Static ADAS calibration
Static calibration is performed with the vehicle stationary and requires the workshop to have manufacturer-specified targets and positioning equipment. If you have a static ADAS calibration frame our remote diagnostics service gives you the extra coverage you’ve been searching for.

Dynamic ADAS calibration
Dynamic calibration requires the vehicle to be driven, under defined road conditions, while the calibration process completes in real time via diagnostic software.

Our remote technicians manage and monitor the procedure throughout, ensuring manufacturer protocols are followed precisely — and that the calibration is completed correctly first time.

  • Remote vehicle programming and coding icon

    Programming & Coding

    Using our wide range of OE diagnostic tools, Core Diagnostics can take care of any programming and coding task, saving you valuable time

  • Key programming and component protection icon

    Key programming

    Our in-house auto locksmiths can perform key programming and component protection on security-related modules to SERMI-compliant standards

  • New vehicle parts adaption and ECU coding icon

    New parts adaption

    Struggling to code new vehicle parts? Core Diagnostics can assist you with programming new vehicle ECUs

  • Static ADAS calibration icon

    Static ADAS calibration

    If you have a static ADAS calibration tool (using ADAS target panels), pairing the Core Remote with your set-up gives you the extra coverage you’ve been searching for

  • Dynamic ADAS calibration icon

    Dynamic ADAS calibration

    The ADAS technology found on many vehicle models can be completed dynamically — simply connect the Core Remote and our technicians will do the rest

  • Secure Gateway access and vehicle security icon

    Secure Gateway access

    Controlling access to critical vehicle data is a necessary requirement with today’s connected vehicles. Core Diagnostics can access secure gateways and carry out the necessary diagnostic tasks for you

Cloud Link Pro: elevate remote repairs to the next level

The perfect partner to our Core Remote, Cloud Link Pro combines a powerful, 11" touchscreen tablet with dedicated remote diagnostics software for greater freedom, enhanced productivity and total control of your workflow.

Cloud Link Pro: elevate remote repairs to the next level
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Greater freedom and productivity in the palm of your hand

With Cloud Link Pro, you can submit support requests, switch between workshop Wi-Fi and mobile connectivity, and access repair documentation and user guides, all at the touch of a button.

Greater freedom and productivity in the palm of your hand
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Remote diagnostics FAQ's

What is remote diagnostics?

Remote diagnostics is the process of carrying out vehicle diagnostics, programming of ECUs, coding of new parts or even ADAS calibration remotely, via a secure, cloud-based connection between the vehicle and the remote technician.

What equipment is required for remote diagnostics?

Our Core Remote is a remote diagnostics interface. By plugging it in to a vehicle's OBDII port and connecting to a Wi-Fi network, our remote technicians can access the vehicle's systems.

Can ADAS calibration be carried out remotely?

Yes. ADAS systems often require calibration following collision repairs, suspension work, wheel alignment or component replacement. We can provide remote support for dynamic ADAS calibrations and static ADAS calibrations – provided the workshop has the correct ADAS calibration frame and calibration targets required for static ADAS calibrations.

Which vehicle brands are supported?

We support more than 80 vehicle manufacturers, including premium brands, EVs, new brands like BYD, JAECOO and OMODA, and even many commercial vehicle brands.

  • Core Diagnostics expert knowledge icon

    Know-how

    Our team of highly-skilled, IMI accredited remote technicians includes auto-locksmiths, ADAS and EV specialists

  • Remote diagnostics technology icon

    Technology

    Our industry-leading IT infrastructure allows us access to vehicle manufacturer data for multiple brands simultaneously for a truly on-demand service

  • Remote diagnostics service and support icon

    Service

    We’re pride ourselves on delivering a fast and effective service, with no waiting times and an average success rate in excess of 98%

Testimonials

5 out of 5 stars rating
The knowledge and experience is on another level
First met Martyn when we first had our demo of the ADAS Calibration machines. What a wonderful gentleman, the knowledge...
5 out of 5 stars rating
Excellent service
We’ve been using Core diagnostics for around 3 years in the body shop for all of our coding/diagnostic work. The...
4 out of 5 stars rating
Great
The guys are problem solvers and provide us with all the information we require to get the calibrations completed. Some...
5 out of 5 stars rating
Great business and great service!
We have been using Core for a few months for remote services and their service has been superb, great response...
5 out of 5 stars rating
Highly recommend Core Diagnostics
Highly recommend Core Diagnostics - customer support is absolutely amazing, can't thank Martyn and team enough for the help/support they...
5 out of 5 stars rating
2024 Renault Kangoo electric handbrake service
Whist servicing our local parts suppliers delivery van it was found it required rear brake pads. At 4.45pm we found...