New Core Remote Ultimate solution offers enhanced remote repair capability

Core Diagnostics has launched the Core Remote Ultimate solution – a premium hardware package comprising of all the equipment necessary for technicians to access the full range of benefits its market-leading remote support service provides, whether in the workshop or in mobile use.

Core Diagnostics has ascended to the top of the remote diagnostics market by delivering unparalleled standards of service as a result of significant ongoing investment in IT systems, people, equipment and infrastructure. This approach offers a major advantage in terms of both capability and capacity over smaller, owner-operated suppliers who rely heavily on outsourcing.

The Core Remote interface provides a secure remote connection between a vehicle and the Core Diagnostics technical centre, which is staffed by a team of highly skilled and IMI-accredited technicians. With direct access to the vehicle’s electronic systems, they are able to carry out a wide range of diagnostic procedures including complex coding and programming tasks, and fully supported and certified ADAS calibration. Whilst now handling thousands of support tickets each month, it has capacity in both systems and manpower to ensure that Core Diagnostics users continue to receive a highly responsive service, with no waiting times or frustrating support queues.

While the Core Remote continues to be available as a stand-alone interface, Core Remote Ultimate is a premium package for workshop professionals which provides everything technicians require to maximise the full range of benefits of Core Diagnostics’ remote service, all in one convenient, flexible and mobile solution.

In addition to a Core Remote, it includes an Android® tablet with a rugged case, a Netgear® high-speed mobile Wi-Fi® router and a bespoke soft case to protect the Core Remote and router while in use. A pre-paid SIM is even included, allowing users to get up and running immediately.

The Netgear® high-speed router is a key element of the Core Remote Ultimate package. It ensures a fast and stable 4G/5G data connection and saves valuable time by overcoming the need for settings to be reconfigured each time the Core Remote is out of range of the workshop’s Wi-Fi® router. This makes it ideal for dynamic ADAS calibrations which have to be carried out on the road, as well as for mobile technicians looking for an effective remote diagnostic solution.

It was specifically chosen by Core Diagnostics for its superior performance when tested against similar products from other brands, during which it was the only mobile router that consistently provided the reliable, high-speed connection required for remote programming and coding tasks.

For more information call Core Diagnostics on 0151 559 3940 or email sales@corediagnostics.co.uk